Project
Turno
Product design
Mobile banking
UX writing
2025
The brief
Turno is an app in Porto for people paid by the hour: couriers, café staff, warehouse and care workers, many with two or three jobs at once. Banking apps showed them a monthly balance that meant little when pay arrived shift by shift, and saving meant remembering to move money at the end of a month that never felt finished. Turno had 40,000 users and wanted a redesign built around how they are paid, before a campaign in autumn 2025.
The idea
People paid by the hour think in shifts, so the app does too. The home screen is this week’s shifts and what they paid, the next shift is the only thing in tomato red, and saving happens on its own: a tenth of every shift goes into a rainy-week pot, measured in weeks of spending rather than euros. During a shift, the phone becomes a clock you tap in and out of.
This week
The home screen is one number, what this week’s shifts paid, set as large as the screen allows. Everything else is small.
Every shift
The month as a column of amounts, the rain bonus in tomato, from every app and employer in one place.
On shift
Tap in when the shift starts and the phone becomes a clock, with the pay so far.
The rainy-week pot
A tenth of every shift goes into a pot measured in the quiet weeks it would cover.
The download page
One page for people who have never had a savings app: the week in one number, and the pot counted in quiet weeks.
What changed
The redesign launched in September 2025 with a campaign on delivery boxes across Porto and Braga. People who had never saved now have a pot that covers two quiet weeks, and monthly users doubled by spring.
Credits
Okapi: João Antunes (lead product designer), Marta Lobo (UX writing), Duarte Neves (campaign)
Turno: Catarina Vaz (CEO), Hélder Rocha (product)
With: photography by Rafael Costa
